Employee Assistance Program
When an employee works less well than usual, you often assume that there are hidden personal problems or issues. Issues that potentially undermine:
- THE LEVEL OF SAFETY AT WORK
- INDIVIDUAL WORK PERFORMANCE
- CUSTOMER SATISFACTION
You like to contain the situation before things get out of hand, you try to address the issue, come up with a solution for this particular colleague. This is most often easier said than done, and almost all the time puts pressure on line management, HR and potentially the company as a whole.
Engagement and well-being are emotional issues indeed. And, they can be dealt with in astructured way.
EAPs are employer-sponsored programs specifically designed to alleviate and assist in eliminating a variety of workplace problems. The source of these problems can either be work-related or personal including:
|Mental health||Substance abuse|
|Various addictions||Marital problems|
|Parenting issues||Emotional problems|
|Health and lifestyle issues||Financial and legal concerns|