Employee Assistance Program

When an employee works less well than usual, you often assume that there are hidden personal problems or issues. Issues that potentially undermine:

  • THE LEVEL OF SAFETY AT WORK
  • ENGAGEMENT
  • INDIVIDUAL WORK PERFORMANCE
  • CUSTOMER SATISFACTION

You like to contain the situation before things get out of hand, you try to address the issue, come up with a solution for this particular colleague. This is most often easier said than done, and almost all the time puts pressure on line management, HR and potentially the company as a whole.

Engagement and well-being are emotional issues indeed. And, they can be dealt with in astructured way.

EAPs are employer-sponsored programs specifically designed to alleviate and assist in eliminating a variety of workplace problems. The source of these problems can either be work-related or personal including:

Mental health Substance abuse
Various addictions Marital problems
Parenting issues Emotional problems
Health and lifestyle issues Financial and legal concerns

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